We want you to feel safe trying DoggoPlan. Here is how refunds and our guarantee work.
Last updated: 9 June 2026
Do your plan's daily exercises and tick them off in your dashboard. If you do not see your dog calmer within 60 days of purchase, email us with your dashboard progress and we will refund your full one-time payment. Your progress is logged in your dashboard, so it is easy to show you gave the plan an honest try.
DoggoPlan is digital content prepared and delivered specifically for you. By buying your plan and asking us to start building and delivering it, you ask for performance to begin and acknowledge that, once delivery has started, you lose the statutory 14-day right of withdrawal for that digital content. This does not affect your rights under our 60-day guarantee above, which is more generous.
Email support@doggoplan.com from the address you used at checkout, tell us briefly how it went, and share your dashboard progress so we can see you gave it a fair try. We will get back to you within 1 to 2 business days.
Approved refunds are returned in full to your original payment method via Stripe. The time it takes to appear depends on your bank or card provider, usually within a few business days.